fey

With over thirty years experience in various IT management and consulting roles, we have learnt some things that may mean we can help you. Our experiences include:

• Sales, consulting and operations management positions in a $A200m professional services business, achieving results on all elements of the balanced scorecard.
• CIO.
• Management of a process manufacturing plant.
• Commercial skills covering strategy, business planning, cost management, proposal management and review, contract negotiation and management.
• Information technology skills covering project portfolio management, outsourcing as both customer and supplier, and outsourcing contract management.
• Personal skills covering analysis, problem solving, and facilitation for small teams through to large groups.
• Mentoring and coordinating mentoring programs, covering leadership mentoring and management (particularly IT management) mentoring.

If we are going to work together, you need to know something of our management biases:

• Work should be fun (at least some of the time!). We spend far too much of our lives at work not to enjoy it.
• A team-oriented culture out-performs an individualistic culture, and is a more enjoyable work environment.
• Employee satisfaction is a driver of customer satisfaction, with a lead time (maybe six months), which is a driver of profitability, with a lead time (maybe 12 months).
• More information is almost always better.
• The behaviour of the senior management team, as a team, will mirror the behaviour of the overall organisation.
• Given a direction, information sharing and strong relationships, an organisation can deliver excellent results in the face of considerable uncertainty.
• Leadership is a set of activities and is completely different to authority. People with no authority can and do demonstrate leadership, and people with authority sadly often fail to demonstrate leadership.